In the bustling city of Brisbane, Becc runs the IOPC gym, a 24/7 facility offering new memberships and a range of personal training options, including semi-private sessions. Despite their comprehensive services, the gym faced a significant hurdle: an inefficient lead management system that relied heavily on email communications, which were often lost or overlooked.

Becc recalls the pre-Gymini days with a hint of frustration, “Before getting Gymini, we were just following up with leads in our emails and we weren't necessarily always seeing them, we were finding them in our junk, but they weren't really managed too well. We didn't really have a congruent system even with our email replies.”

The introduction of Gymini brought a transformative change to the IOPC gym’s operations. The platform not only streamlined their email communications but also centralized all their subscriptions into one comprehensive system, saving them the hassle of managing multiple subscriptions. Becc shares the relief, “Just the fact that it's all encompassing and you don't have separate subscriptions for 10 different things and it's all in the one. It just makes it so much easier.”

Gymini’s robust pipeline management facilitated a more organized approach to lead management, helping them to not only retain but also to understand their leads better. The results were tangible; over 20 new members joined, a testament to the efficiency of the new system. Becc elaborates on the newfound efficiency, “Now we're saving so much time because we're not rewriting from scratch or searching through old emails to find what we've written in the past and we've signed up over 20 members based on that pipeline management.”

The unified system now allows them to have a detailed view of every inquiry, the follow-ups conducted, and the preferences of potential clients, enabling a more targeted and personalized approach to lead management. Becc appreciates this feature, noting, “Since having Gymini, we can now see everyone that's ever inquired, see exactly how we followed them up and what they've been interested in, so it helps us to then create a plan for what we're going to do next and how we are going to manage leads in the future.”

With Gymini, the IOPC gym has not just found a solution; they have found a partner that understands their needs, offering an all-encompassing platform that simplifies operations and paves the way for a brighter, more successful future.